Frequently Asked Questions

We’re proudly based in Menai, NSW, and welcome you to pick up your freshly baked,
custom fondant cookies directly from our location! Whether you’re nearby or across the
globe, we’ve got you covered with reliable shipping throughout Australia and worldwide. No matter where you are, you can enjoy our delicious, personalized cookies delivered right to your door.

Please note that at this time, we do not offer vegan or gluten-free options. However, we take great pride in crafting our fondant cookies with the finest ingredients to ensure a delicious experience for everyone who can enjoy our sweet treats. Thank you for your understanding!

Our fondant cookies are made with simple, high-quality ingredients: flour, egg, sugar, and vanilla, ensuring a deliciously classic taste in every bite.

Each of our cookies is carefully packaged in individual, food-grade cellophane bags, ensuring both freshness and protection. This packaging helps extend the shelf life of our cookies to an impressive 8 weeks, so you can enjoy them for longer, whether you're gifting them or indulging yourself!

Our cookies are sized at approximately 7cm, making them a delightful treat that's just the right size to enjoy on their own or as part of a special occasion.

If you've been browsing online and haven’t quite found what you're looking for, don't hesitate to reach out! Simply send us a photo of your request, and we’ll get back to you within 24 hours with a personalized solution. We're here to bring your vision to life!

All orders will be dispatched within 7 days. However, for large events, we strongly recommend planning to ensure your order arrives on time. While we take great care in preparing and packaging your cookies, please note that delivery times are ultimately out of our control and depend on Australia Post. Our cookies are sealed for freshness and have an 8-week shelf life, so ordering in advance won’t affect their quality—only help ensure they arrive when you need them!

Of course, you can design your own cookies! Simply head to our "Customize" link, where you'll find options like hearts, squares, sprinkles, gold leaf, and even an embosser to add your personal message. Please allow some time for us to create the embosser and note that we charge a one-time fee of $15 to personalize your logo or image. This fee covers the creation of the embosser, so you can use it for all your future orders!

We can print your business logo on edible paper or customize a stamp with your logo for embossing. There is a $15 charge for creating the embossed stamp, which is a one time fee. This allows you to add your logo to your cookies for a truly personalized touch!